Train the Trainer

Consultant: Douglas Tsoi, Founder of PUGS, and longtime training manager and teacher.

Do you have great organizational knowledge? Do you want to convert your content expertise into employee performance and customer engagement? This is our acclaimed Train the Trainer course. Using industry best practices frameworks and in-class practice, help your staff understand the process for designing smart curriculum. Help them plan and prepare effective class time and learn how to facilitate adult learners. Learn and use a simple framework to assess and support post-training performance and measure quantifiable returns on investment. Newbies will gain a strong understanding and framework in critical teaching skills and experienced teachers will hone their craft and deepen their expertise.

Your participants will::

  • Understand and apply instructional design to help employees and clients perform.
  • Develop learning objectives, create activities and delivery for content, and evaluate efficacy of their training.
  • Share and get effective training techniques for engaging diverse learning styles and managing the classroom.
  • Create post-training performance metrics and measure return on investment.


"What a difference good training makes! My organization implements around 100 trainings each year on behalf of our clients and were thrilled with Douglas’ Train the Trainer course. The principles he taught to engage attendees at our own training sessions are clear, straightforward and useful. Since his course, my colleagues and I utilize the tools and resources Douglas provided in nearly all the trainings we deliver. The quality shows." - Eric Wilson, Program Manager Evergreen Consulting.


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