Manager's Toolkit 1: How to Train (October 2018)
Manager's Toolkit 1: How to Train (October 2018)
How to Teach So People Learn
American companies spend enormous amounts of money on professional development ($187 billion in 2007) and for the last 25 years, studies have shown that less than 10% of it is ever used. Why is that? Because most corporate education programs still use on the content-driven, top-down, hierarchical modes of training, which have been proven not to work in modern workplaces. In this one-day workshop, you'll learn how people really learn, design great curriculum, and figure out how adult pedagogy would apply in your workplace. The knowledge and practices would be invaluable to staff managers, parents, or anyone who has to communicate knowledge to others in their lives.
Tier A: $297 large businesses and organizations.
Tier B: $197 nonprofits and small organizations (less than 10 employees)
Space is limited to 30 students.
This workshop is part of our PUGS at Work Series
Your staff’s time, talent, and knowledge is your organization's most valuable resource. Learning creates culture, expertise, and ultimately organizational performance. The key job of any manager or trainer is maintaining and improving organizational knowledge. But most organizational training is content-heavy and top-down, which has been shown to be wastefully ineffective. This workshop is about retraining the trainer/manager to be learner-centric: understanding what the learner needs to know and equipping them with the tools and knowledge to do it on their own. According to research, inspired employees are three times more productive than dissatisfied employees. Being a better trainer/manager means inspiring your employees to learn and grow in ways that help both them and your organization.
In this one-day workshop, you'll learn how to implement high quality, effective modes education and training. The morning session is understanding how knowledge transfer works (hint: people aren't vessels that you can "pour" knowledge into). We'll talk about best practices and barriers to learning and development and what it means for your training programs. The afternoon session is creating curriculum. You'll get a framework of learner-centered instructional design, create learning metrics, and practice effective teaching. You'll walk away with tools and aids to take home and back to the office.
This course is highly recommended if you want to become a PUGS instructor.
"What a difference good training makes! My organization implements around 100 trainings each year on behalf of our clients and were thrilled with Douglas’ Train the Trainer course. The principles he taught to engage attendees at our own training sessions are clear, straightforward and useful. Since his course, my colleagues and I utilize the tools and resources Douglas provided in nearly all the trainings we deliver. The quality shows." - Eric Wilson, program manager, Evergreen Consulting
"I was so glad I took this workshop! I went in wanting to learn more about how I could effectively support my clients and walked out with tangible next steps as to how I would do that. Douglas' approach was accessible, fun, and highly interactive. I really enjoyed learning in multiple ways throughout the day and appreciated having the time to actually practice what we were discussing. This workshop was a lot more impactful than others I've taken in the past, and I'd recommend it to anyone interested in taking their work (no matter what it is) to a higher level." - Megan Leatherman, human resources consultant
"This work shop was insightful and I left with some great new skills. Not only was I taught training theory but also how to create trainings using this knowledge. I applied what I learned in a training I gave the very next week. As a Human Resources Generalist, I am constantly training employees and managers on a variety of topics. This class taught me how to create more engaging trainings, teach to the way people learn and get trainees to stay engaged with the lesson. I highly recommend taking this course if you want to take your trainings skills to the next level." - Fayley Brosemer, human resources, Wilbur Ellis
"I am a senior instructor teaching engineers and business people how to transition from traditional Information Technology (IT) infrastructructure into Cloud Computing, specializing in Amazon Web Services (AWS) and Google Cloud Platform. The traditional approach is to conduct this as an info dump via slides, which usually depended on the student madly taking notes and missing key parts of the concepts behind the technology. The shelf-life for the knowledge imparted this way is usually measured in days. I have changed this using the techniques from Doug's class. Instead of a one-way flow of data, the class becomes a conversation where we create a context for the new technology based on the students' experience, extending their skillset rather than insisting that everything about using the new environment is foreign and the knowledge needed to use it must be treated like a foreign language." - Jon Gallagher, Global Knowledge Training
Douglas Tsoi, JD, is the founder of Portland Underground Grad School (PUGS), a school for everyday life. Before PUGS, he managed a $4 million education and training program at the Northwest Energy Efficiency Alliance. Previous careers include teaching high school history and ethics, as well as being a intellectual property lawyer. A nationally renowned education expert called Douglas "the best teacher I've ever seen teach."